At COKO India (Ceramics of Khurja Origin), your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website www.cokoindia.com, and how you can exercise your rights.

By using our website, you agree to the terms of this Privacy Policy.

What We Collect

When you interact with our website or place an order, we may collect the following information:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment details (securely processed via our payment partners)
  • Order history and preferences
  • Device and browser information (IP address, cookies, usage data)
  • Social login details if you use Google, Facebook, or Instagram to sign in

How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate with you about your order status, shipping, and support
  • Improve our website, services, and product offerings
  • Share updates, offers, and promotions (only if you have opted in)
  • Prevent fraud, ensure security, and comply with legal obligations

Cookies & Tracking

  • Our website uses cookies and tracking technologies to improve your browsing experience.
  • Cookies help us remember your preferences, login details, and measure site performance.
  • You can disable cookies in your browser settings, though some features may not work properly without them.

Sharing Your Information

We respect your privacy and will never sell your information. However, we may share limited data with:

  • Trusted service providers (couriers, payment gateways, IT partners) to fulfil your orders.
  • Legal authorities if required by law or to protect our rights and users’ safety.
  • Business transfers if COKO India undergoes a merger, acquisition, or restructuring.

Data Security

We take all reasonable steps to protect your personal information using secure systems and practices. However, please note that no system can be guaranteed as 100% secure.

Your Rights

You can at any time:

  • Access, update, or delete your personal data via your account.
  • Opt out of marketing communications by clicking “unsubscribe” or contacting us.
  • Request removal of your data (subject to legal and accounting requirements).

Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect information from children. If you believe your child has shared data with us, please contact us for immediate removal.

Links to Other Websites

Our website may contain links to third-party sites. Please note that we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any external websites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date. If significant changes are made, we will also notify you by email or a website notice.

Contact Us
For any privacy-related queries, please reach us at:
Registered Office: Incmett Global LLP, S-18, FF, Eldeco Green Meadows, Greater Noida – UP – 201310 
Email: support@admin
Phone: +91 9717611102